easy lift recovery svg logo
Call Now

Privacy Policy

This policy explains how Easylift Recovery collects, uses, and protects your personal data in accordance with GDPR and Irish data protection law.

01

Introduction

This Privacy Policy explains how Easylift Recovery (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you contact us, request a recovery service, or use our website.

We are committed to protecting your privacy and handling your data responsibly in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).

By using our services or submitting your details through our website, you agree to the practices described in this policy. Please read it carefully.

02

Who We Are

Business Name: Easylift Recovery
Address: [BUSINESS ADDRESS], Galway, Ireland
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
Website: easyliftrecovery.com

For the purposes of GDPR, we are the data controller for all personal data collected through this website and our service operations.

If you have any questions about how we handle your data, please contact us at the details above.

03

What Data We Collect

We may collect the following categories of personal data:

Contact Information
Your full name, phone number, and email address — provided when you call us, submit a quote form, or contact us via WhatsApp.
Location Information
Your breakdown or pickup location, which is required to dispatch our recovery team to you.
Vehicle Details
Vehicle make, model, registration number, and a description of the issue — needed to provide the correct recovery service.
Service & Transaction Records
Records of services provided, including dates, locations, costs, and payments — retained for invoicing and legal purposes.
Communication Records
Notes from phone calls, WhatsApp messages, or form submissions relating to your enquiry or booking.
Website Usage Data
Anonymous browsing data collected via Google Analytics (pages visited, time on site, device type, approximate location). This data does not identify you personally.

04

How We Use Your Data

We use the personal data we collect for the following purposes:

  • To respond to your enquiry or quote request
  • To dispatch a recovery vehicle to your location
  • To confirm bookings and communicate service updates
  • To issue invoices and process payments
  • To maintain service and financial records as required by law
  • To improve our website and services using anonymised analytics
  • To run Google Ads campaigns targeting people looking for vehicle recovery in Galway (no personal data is shared with Google Ads for direct targeting without consent)
  • To communicate with you via phone, email, or WhatsApp regarding your service

05

Cookies

Our website may use cookies and similar technologies to

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience

You can disable cookies through your browser settings if preferred.

06

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

07

Your Rights

Depending on your location, you may have the right to:
  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.

07

Retention of Information

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

09

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

10

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Business Name: Easylift Recovery
Address: [BUSINESS ADDRESS], Galway, Ireland
Phone: [PHONE NUMBER]
Email: [EMAIL ADDRESS]
Website: easyliftrecovery.com

Scroll to Top